Helvetia&Bristol Firenze - Starhotels Collezione | Florence ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Via Dei Pescioni 2, Florence, Italy, 50123

Close to the historic city center

Perfect

9.2

9.7

/10

4.5

4.7

Located in the historic center, Helvetia&Bristol Firenze - Starhotels Collezione is a luxurious 5-star hotel featuring a renowned spa and a culinary destination highlighted by the expertise of Maestro Iginio Massari. The hotel offers refined accommodations complemented by exceptional service and an impressive selection of Italian and seasonal dishes.

Rooms & Amenities

The Helvetia&Bristol offers 89 elegant rooms and suites, including contemporary suites designed by Anouska Hempel in the Bristol wing. Accommodations feature antique furnishings, fine Italian marble bathrooms, and in some cases, breathtaking views of landmarks like the Duomo.

Dining & Culinary Experiences

Dining options include Cibrèo Ristorante & Cocktail Bar, which offers a seasonal menu and authentic Tuscan flavors, and the Winter Garden, renowned for its morning buffet featuring pastries by Iginio Massari. The hotel is a culinary destination that combines tradition with elegant service.

Leisure & Wellness

The expansive spa, at 600 m², features calidarium, tepidarium, and two pools, providing a tranquil environment for relaxation. Guests can indulge in massage treatments or take part in chef-led cooking classes held at the hotel.

Location & Services

Helvetia&Bristol is just a 10-minute walk from Florence Santa Maria Novella and within easy reach of major attractions like Palazzo Strozzi and the Basilica of Santa Maria Novella. The hotel also provides pet-friendly services for guests traveling with small pets.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

"Cozy" Single Room

2 persons

15 m²

1 Single bed

Air conditioning

room details

Family Room

2 persons

38 m²

2 Single beds

Air conditioning

room details

Connecting Rooms

2 persons

50 m²

2 Double beds

Bathtub

Air conditioning

room details

Triple Room

2 persons

38 m²

1 Double bed

Air conditioning

room details

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Price and Room Availability

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services
Baby pushchair
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Garden furniture
Ironing facilities

Bathroom

Bathtub
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
In-room computer
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Via Dei Pescioni 2, Florence, Italy, 50123

Map view

Via Dei Pescioni 2, Florence, Italy, 50123

City landmarks

Museum

Gallerie Degli Uffizi

660 m

Square

Piazzale Michelangelo

2.0 km

Church

Cathedral of Santa Maria del Fiore

610 m

Museum

Galleria dell'Accademia

980 m

Museum

Pitti Palace

890 m

Market

Mercato Centrale

780 m

Church

Basilica of Santa Croce in Florence

1.2 km

Landmark

The Boboli Gardens

1.2 km

Museum

Bargello National Museum

620 m

Museum

San Marco Museum

1.1 km

Museum

Museum of Opera of Saint Maria of Fiore

830 m

Museum

Museo Galileo

760 m

Church

Ognissanti Church

640 m

Church

Brunelleschi's Dome

600 m

Museum

Leonardo da Vinci Interactive Museum

900 m

Church

Basilica of San Lorenzo

1.4 km

Nearby

Bridge

Ponte Vecchio

440 m

Square

Piazza del Duomo

520 m

Square

Piazza della Signoria

520 m

Museum

Palazzo Vecchio

530 m

Landmark

Campanile di Giotto

380 m

Church

Basilica of Santa Maria Novella

390 m

Museum

Strozzi Palace

170 m

Museum

Riccardi Medici Palace

590 m

Square

Piazza della Repubblica

180 m

Church

Battistero di San Giovanni

330 m

Church

Church and Museum of Orsanmichele

350 m

Museum

Medici Chapel

530 m

Piazza della Signoria

Loggia dei Lanzi

520 m

Restaurants

Obica Mozzarella Bar

130 m

Via Dei Tornabuoni 16 Tornabuoni

Hard Rock Cafe

160 m

Via De' Brunelleschi 1 Piazza della Repubblica

Restaurante Il Latini

310 m

Via Dei Palchetti 6/r

Bristol Winter Garden

70 m

Via De' Pescioni 2

Procacci

120 m

Via Dei Tornabuoni 64/R

La Bottega di Rosa

110 m

Via Dei Vecchietti 6

Temakinho Florence Strozzi

70 m

Piazza degli Strozzi 14/15 Rosso

Caffe Gilli

250 m

Piazza della Repubblica Via Roma 1

Explore Florence

Experience Florence

Gallerie Degli Uffizi

8-minute walk

Renowned art museum featuring masterpieces by Michelangelo and Da Vinci. Guided tours available for deeper insights.

Ponte Vecchio

6-minute walk

Historic bridge lined with jewelry shops, offering stunning views of the Arno River. Ideal for photography and leisurely strolls.

Cathedral of Santa Maria del Fiore

8-minute walk

Florence's iconic cathedral boasts a magnificent dome. Climb to the top for panoramic city views. Don't miss its stunning façade.

Pitti Palace

11-minute walk

Former royal residence featuring exquisite gardens, museums, and art collections. Perfect for art lovers and history enthusiasts.

Bike Tour of Florence

12-minute walk

Guided biking tours available, exploring historic Florence. Rentals nearby make it easy for a fun and active day out.

Wellness at The Spa

5-minute walk

Relaxation and wellness treatments available at nearby spa. Bookable services include massages and facials for rejuvenation.

Mercato Centrale

10-minute walk

A vibrant market with local foods and crafts. Experience Florence's culinary culture and participate in cooking classes.

Restaurante Il Latini

4-minute walk

Traditional Tuscan restaurant known for its hearty meals and family-style dining. Reservations recommended for busy evenings.

Hard Rock Cafe

2-minute walk

Casual eatery serving American classics. Popular for rock memorabilia and a lively atmosphere. Great for families and groups.

Procacci

2-minute walk

Charming spot famous for its truffle sandwiches. Ideal for a quick bite with local flavors. Casual dining experience.

Teatro della Pergola

15-minute walk

Historic theater featuring plays, concerts, and performances. Check schedule for shows; a cultural night out for all ages.

Florence Jazz Club

15-minute walk

Live jazz music in an intimate setting. Perfect for a laid-back night out. Ideal for music lovers seeking a vibrant atmosphere.

Getting around

City Centre

Florence4 min · 300 m

Airports

Peretola (FLR)11 min · 6.7 km

Galileo Galilei (PSA)122 min · 81.3 km

Train

Florence Santa Maria Novella Railway Station9 min · 700 m

Bus

Bus stop2 min · 100 m

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

8.0

Location

9.8

Service

9.2

Dining

7.6

4.5/5 based on 336 reviews

#62 of 417 hotels in Florence based on Tripadvisor

Martin

United Kingdom, February 2025

7.2/10

I had a good stay at Helvetia & Bristol Firenze. The hotel is centrally located, making it easy to explore Florence's delights. The service was incredibly attentive, which I truly appreciated. However, I found the air conditioning insufficiently cool during warmer days, and the lack of a shower curtain in the bathroom was a bit inconvenient. Overall, it was a nice experience I would gladly repeat. 😊

Rooms

8.0

My room was spacious, opulently decorated with a chandelier and marble bathroom. It felt luxurious and very comfortable, but the air conditioning could have been better.

Service

10.0

The staff, including reception and the concierge, provided excellent service. They made helpful recommendations and took care of my needs promptly.

Location

10.0

The hotel's location was perfect, less than a five-minute walk to the Duomo and main piazza, making sightseeing very convenient.

Dining

7.0

Breakfast had a good selection, but I was slightly disappointed that the hot dishes were not freshly prepared as I expected for a hotel of this caliber.

Facilities

9.0

The hotel offered excellent amenities, including room service and a beautiful spa that I loved visiting, although I didn't try the food.

John

United Kingdom, January 2025

6.8/10

My stay at Helvetia&Bristol Firenze was good, thanks to the excellent service and prime location. The rooms were comfortably appointed with lovely details, although I did encounter a slight issue with cigarette smoke in the mornings. The lobby was a welcoming retreat after a day of exploring the city. Overall, I would recommend this hotel, especially for its proximity to key attractions in Florence! 😊

Rooms

9.0

The rooms were spacious and beautifully decorated, creating a luxurious ambiance during my stay. I particularly appreciated the cleanliness and comfort, with crisp linens and fluffy towels. However, I did notice a lingering smell of cigarette smoke in the mornings, which was a bit off-putting.

Service

10.0

The staff went above and beyond to ensure that my experience was enjoyable. The concierge was knowledgeable and very helpful, arranging everything I needed smoothly. Their friendliness made a significant difference in my stay!

Location

10.0

The location of the hotel was fantastic, right in the heart of Florence, making it easy to explore major attractions and enjoy shopping. I found it convenient to return to the hotel during shopping trips to drop off my bags.

Dining

7.0

While the overall dining experience was decent, I found the breakfast buffet quite expensive at 40 Euros each, with limited options. I recommend trying local cafes nearby for a more enjoyable breakfast experience.

Facilities

8.0

The hotel offered a range of amenities, including a lovely lobby and a cozy bar. Although the main restaurant was closed for a couple of nights, the smaller bar provided a nice alternative. I didn't utilize the spa, but it looked inviting.

Tom

United Kingdom, December 2024

7.4/10

My stay at Helvetia & Bristol was a mixed experience. The location was absolutely stellar, just a short walk to the Duomo and Ponte Vecchio, which I loved. but on the downside, I encountered some serious issues with my room. The check-in experience was quite disappointing, marked by a surprise downgrade that overshadowed what could have been a special occasion. However, the staff were friendly and the breakfast was a good start to the day.

Rooms

5.0

I was given a room that felt dated, even unwelcoming, with poor bathroom facilities that were not up to par. The lack of a shower curtain made it challenging to avoid messes.

Service

6.0

I must commend the staff for their friendliness. but I'd hoped for better management in honoring my reservation, especially with such a history of loyalty to the hotel.

Location

9.0

The hotel's location was perfect for sightseeing and shopping, so I appreciated the easy access to major attractions. it added a certain charm to my visit.

Dining

8.0

Breakfast was a highlight, featuring fresh local produce and a nice variety. it was the kind of spread that starts your day off right.

Facilities

7.0

While the facilities were decent, I found the room pricing a bit extreme, especially for the mini bar, which charged 15 EUR for a small beer. that felt quite excessive.

Reese

United Kingdom, December 2024

5.6/10

My stay at Helvetia&Bristol Firenze was a mix of luxury and some minor inconveniences. The striking Florentine design and the hotel's location near iconic landmarks were highlights. The perfect service from the staff, particularly during breakfast, added to the experience. However, the air conditioning in my room was not up to par, which affected my comfort during warmer nights.

Rooms

9.0

My room was beautifully laid out and spacious. it felt cozy and welcoming, especially with the thoughtful touches like the slippers and 'buona notte' pillow placed out during turn-down service.

Service

10.0

The level of service was really good. the staff consistently went above and beyond, and the concierge was particularly helpful in guiding me around the city.

Location

10.0

The hotel's location was perfect for sightseeing. within a short walking distance to major attractions like the Duomo and the Ponte Vecchio, making my explorations effortless.

Dining

8.0

Breakfast was a good experience with an array of fresh pastries, meats, and a mimosa bar. though I found the nightly live entertainment at the hotel restaurant a bit too overwhelming during dinner.

Facilities

7.0

The hotel offered numerous facilities, but I did find the air conditioning to be inadequate, which dampened my overall comfort at times.

Oliver

United Kingdom, November 2024

5.4/10

My stay at Helvetia&Bristol Firenze was a good experience overall. The hotel's decor and ambiance perfectly captured the historic elegance of Florence. However, there were a couple of hiccups, mainly the noise from live music during the late hours that disturbed my sleep. Still, the convenient location, just a stone's throw away from key attractions, made it worth it.

Rooms

9.0

I found my room to be spacious and luxuriously appointed, although the wallpaper was a bit much for my taste. The beds were super comfortable, and I appreciated the attention to small details like night pillows and chocolates.

Service

10.0

The staff were friendly and truly committed to making my stay enjoyable. I particularly appreciated the concierge service which helped me navigate the city and made wonderful recommendations for dining and day trips.

Location

10.0

The location was absolutely perfect, just moments away from the bustling area around Palazzo Strozzi and Piazza della Repubblica. It felt both central and slightly tucked away from the noise, allowing for peaceful evenings.

Dining

8.0

While the breakfast offered a fantastic variety of fresh, local products, I felt the dining options within the hotel could be improved, especially for lunch and dinner. I enjoyed eating outside at nearby cafes, which was a nice alternative.

Facilities

9.0

The facilities were great with services like room service and a spa that I found particularly inviting, though I didn't have the chance to indulge in them during my stay.