Helvetia&Bristol Firenze - Starhotels Collezione | Florence ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Via Dei Pescioni 2, Florence, Italy, 50123

“The hotel's central location made exploring Florence's attractions effortless and enjoyable!”view full review

Helvetia&Bristol Firenze - Starhotels Collezione is a luxurious 5-star hotel featuring one of the largest luxury spas in the historic center, exquisite culinary offerings, and elegantly appointed rooms with fine Italian craftsmanship.

Rooms & Amenities

Rooms at Helvetia&Bristol Firenze offer a mix of contemporary and antique styles, featuring luxurious furnishings, marble bathrooms, and breathtaking views of landmarks such as the Duomo and Palazzo Strozzi. The hotel has 89 rooms that showcase refined elegance and comfort, with many suites designed by acclaimed designer Anouska Hempel.

Dining & Culinary Experiences

Cibrèo Ristorante & Cocktail Bar provides a seasonal menu rich in traditional Tuscan cuisine, while Iginio Massari's breakfast, known for its premium pastries, is a highlight. The hotel's Winter Garden features luxurious settings for private dining and events, ensuring a sophisticated culinary experience.

Leisure & Activities

Guests can unwind at the hotel's extensive spa, which includes a calidarium, tepidarium, and two spa pools. The hotel also partners with the Circolo del Tennis Firenze 1898, offering access to exclusive tennis courts and an outdoor swimming pool.

Services & Location

Business travelers can utilize well-equipped meeting spaces ideal for various events. With its prime location, the hotel provides convenient access to nearby landmarks, including the Duomo and Palazzo Vecchio, making it an attractive choice for both leisure and business visits.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

Max:

2 persons

410 sq. feet

Bed options:

2 Single beds

Air conditioning

room details

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"Cozy" Single Room

Max:

1 person

165 sq. feet

Bed options:

1 Single bed

Air conditioning

room details

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Triple Room

Max:

3 persons

410 sq. feet

Bed options:

1 Single Bed or 1 Double Bed

Air conditioning

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Florence1000 ft

Airports

Peretola (FLR) 4.2 mi

Galileo Galilei (PSA) 50.5 mi

Train

Florence Santa Maria Novella Railway Station2300 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

EUR 60 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services
Baby pushchair
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Turkish bath
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Garden furniture
Ironing facilities

Bathroom

Bathtub
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
In-room computer
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Via Dei Pescioni 2, Florence, Italy, 50123

Map view

Via Dei Pescioni 2, Florence, Italy, 50123

City landmarks

Museum

Gallerie Degli Uffizi

2200 ft

Square

Piazzale Michelangelo

1.2 mi

Church

Cathedral of Santa Maria del Fiore

2100 ft

Museum

Galleria dell'Accademia

3300 ft

Museum

Pitti Palace

3000 ft

Market

Mercato Centrale

2600 ft

Church

Basilica of Santa Croce in Florence

4000 ft

Landmark

The Boboli Gardens

4000 ft

Museum

Bargello National Museum

2100 ft

Museum

San Marco Museum

3600 ft

Museum

Museum of Opera of Saint Maria of Fiore

2800 ft

Museum

Museo Galileo

2500 ft

Church

Ognissanti Church

2100 ft

Church

Brunelleschi's Dome

2000 ft

Museum

Leonardo da Vinci Interactive Museum

3000 ft

Church

Basilica of San Lorenzo

4800 ft

Nearby

Bridge

Ponte Vecchio

1500 ft

Square

Piazza del Duomo

1800 ft

Square

Piazza della Signoria

1800 ft

Museum

Palazzo Vecchio

1800 ft

Landmark

Campanile di Giotto

1300 ft

Church

Basilica of Santa Maria Novella

1300 ft

Museum

Strozzi Palace

600 ft

Museum

Riccardi Medici Palace

2000 ft

Square

Piazza della Repubblica

600 ft

Church

Battistero di San Giovanni

1100 ft

Church

Church and Museum of Orsanmichele

1200 ft

Museum

Medici Chapel

1800 ft

Piazza della Signoria

Loggia dei Lanzi

1800 ft

Restaurants

Obica Mozzarella Bar

500 ft

Via Dei Tornabuoni 16 Tornabuoni

Hard Rock Cafe

600 ft

Via De' Brunelleschi 1 Piazza della Repubblica

Restaurante Il Latini

1100 ft

Via Dei Palchetti 6/r

Bristol Winter Garden

300 ft

Via De' Pescioni 2

Procacci

400 ft

Via Dei Tornabuoni 64/R

La Bottega di Rosa

400 ft

Via Dei Vecchietti 6

Temakinho Florence Strozzi

300 ft

Piazza degli Strozzi 14/15 Rosso

Caffe Gilli

900 ft

Piazza della Repubblica Via Roma 1

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

8.0

Location

9.8

Service

9.2

Dining

7.6

4.5/5 based on 336 reviews

#62 of 417 hotels in Florence based on Tripadvisor

Martin

United Kingdom, February 2025

7.2/10

I had a good stay at Helvetia & Bristol Firenze. The hotel is centrally located, making it easy to explore Florence's delights. The service was incredibly attentive, which I truly appreciated. However, I found the air conditioning insufficiently cool during warmer days, and the lack of a shower curtain in the bathroom was a bit inconvenient. Overall, it was a nice experience I would gladly repeat. 😊

Rooms

8.0

My room was spacious, opulently decorated with a chandelier and marble bathroom. It felt luxurious and very comfortable, but the air conditioning could have been better.

Service

10.0

The staff, including reception and the concierge, provided excellent service. They made helpful recommendations and took care of my needs promptly.

Location

10.0

The hotel's location was perfect, less than a five-minute walk to the Duomo and main piazza, making sightseeing very convenient.

Dining

7.0

Breakfast had a good selection, but I was slightly disappointed that the hot dishes were not freshly prepared as I expected for a hotel of this caliber.

Facilities

9.0

The hotel offered excellent amenities, including room service and a beautiful spa that I loved visiting, although I didn't try the food.

John

United Kingdom, January 2025

6.8/10

My stay at Helvetia&Bristol Firenze was good, thanks to the excellent service and prime location. The rooms were comfortably appointed with lovely details, although I did encounter a slight issue with cigarette smoke in the mornings. The lobby was a welcoming retreat after a day of exploring the city. Overall, I would recommend this hotel, especially for its proximity to key attractions in Florence! 😊

Rooms

9.0

The rooms were spacious and beautifully decorated, creating a luxurious ambiance during my stay. I particularly appreciated the cleanliness and comfort, with crisp linens and fluffy towels. However, I did notice a lingering smell of cigarette smoke in the mornings, which was a bit off-putting.

Service

10.0

The staff went above and beyond to ensure that my experience was enjoyable. The concierge was knowledgeable and very helpful, arranging everything I needed smoothly. Their friendliness made a significant difference in my stay!

Location

10.0

The location of the hotel was fantastic, right in the heart of Florence, making it easy to explore major attractions and enjoy shopping. I found it convenient to return to the hotel during shopping trips to drop off my bags.

Dining

7.0

While the overall dining experience was decent, I found the breakfast buffet quite expensive at 40 Euros each, with limited options. I recommend trying local cafes nearby for a more enjoyable breakfast experience.

Facilities

8.0

The hotel offered a range of amenities, including a lovely lobby and a cozy bar. Although the main restaurant was closed for a couple of nights, the smaller bar provided a nice alternative. I didn't utilize the spa, but it looked inviting.

Tom

United Kingdom, December 2024

7.4/10

My stay at Helvetia & Bristol was a mixed experience. The location was absolutely stellar, just a short walk to the Duomo and Ponte Vecchio, which I loved. but on the downside, I encountered some serious issues with my room. The check-in experience was quite disappointing, marked by a surprise downgrade that overshadowed what could have been a special occasion. However, the staff were friendly and the breakfast was a good start to the day.

Rooms

5.0

I was given a room that felt dated, even unwelcoming, with poor bathroom facilities that were not up to par. The lack of a shower curtain made it challenging to avoid messes.

Service

6.0

I must commend the staff for their friendliness. but I'd hoped for better management in honoring my reservation, especially with such a history of loyalty to the hotel.

Location

9.0

The hotel's location was perfect for sightseeing and shopping, so I appreciated the easy access to major attractions. it added a certain charm to my visit.

Dining

8.0

Breakfast was a highlight, featuring fresh local produce and a nice variety. it was the kind of spread that starts your day off right.

Facilities

7.0

While the facilities were decent, I found the room pricing a bit extreme, especially for the mini bar, which charged 15 EUR for a small beer. that felt quite excessive.

Reese

United Kingdom, December 2024

5.6/10

My stay at Helvetia&Bristol Firenze was a mix of luxury and some minor inconveniences. The striking Florentine design and the hotel's location near iconic landmarks were highlights. The perfect service from the staff, particularly during breakfast, added to the experience. However, the air conditioning in my room was not up to par, which affected my comfort during warmer nights.

Rooms

9.0

My room was beautifully laid out and spacious. it felt cozy and welcoming, especially with the thoughtful touches like the slippers and 'buona notte' pillow placed out during turn-down service.

Service

10.0

The level of service was really good. the staff consistently went above and beyond, and the concierge was particularly helpful in guiding me around the city.

Location

10.0

The hotel's location was perfect for sightseeing. within a short walking distance to major attractions like the Duomo and the Ponte Vecchio, making my explorations effortless.

Dining

8.0

Breakfast was a good experience with an array of fresh pastries, meats, and a mimosa bar. though I found the nightly live entertainment at the hotel restaurant a bit too overwhelming during dinner.

Facilities

7.0

The hotel offered numerous facilities, but I did find the air conditioning to be inadequate, which dampened my overall comfort at times.

Oliver

United Kingdom, November 2024

5.4/10

My stay at Helvetia&Bristol Firenze was a good experience overall. The hotel's decor and ambiance perfectly captured the historic elegance of Florence. However, there were a couple of hiccups, mainly the noise from live music during the late hours that disturbed my sleep. Still, the convenient location, just a stone's throw away from key attractions, made it worth it.

Rooms

9.0

I found my room to be spacious and luxuriously appointed, although the wallpaper was a bit much for my taste. The beds were super comfortable, and I appreciated the attention to small details like night pillows and chocolates.

Service

10.0

The staff were friendly and truly committed to making my stay enjoyable. I particularly appreciated the concierge service which helped me navigate the city and made wonderful recommendations for dining and day trips.

Location

10.0

The location was absolutely perfect, just moments away from the bustling area around Palazzo Strozzi and Piazza della Repubblica. It felt both central and slightly tucked away from the noise, allowing for peaceful evenings.

Dining

8.0

While the breakfast offered a fantastic variety of fresh, local products, I felt the dining options within the hotel could be improved, especially for lunch and dinner. I enjoyed eating outside at nearby cafes, which was a nice alternative.

Facilities

9.0

The facilities were great with services like room service and a spa that I found particularly inviting, though I didn't have the chance to indulge in them during my stay.