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From395US$ /night
Check-in
21Jan2026Select date
Check-out
22Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Dei Pescioni 2, Florence, Italy, 50123
-
Close to the historic city center
Perfect
9.3
9.7
/10
4.5
4.7
/5

Located in the historic center, Helvetia&Bristol Firenze - Starhotels Collezione is a luxurious 5-star hotel featuring a renowned spa and a culinary destination highlighted by the expertise of Maestro Iginio Massari. The hotel offers refined accommodations complemented by exceptional service and an impressive selection of Italian and seasonal dishes.

Rooms & Amenities

The Helvetia&Bristol offers 89 elegant rooms and suites, including contemporary suites designed by Anouska Hempel in the Bristol wing. Accommodations feature antique furnishings, fine Italian marble bathrooms, and in some cases, breathtaking views of landmarks like the Duomo.

Dining & Culinary Experiences

Dining options include Cibrèo Ristorante & Cocktail Bar, which offers a seasonal menu and authentic Tuscan flavors, and the Winter Garden, renowned for its morning buffet featuring pastries by Iginio Massari. The hotel is a culinary destination that combines tradition with elegant service.

Leisure & Wellness

The expansive spa, at 600 m², features calidarium, tepidarium, and two pools, providing a tranquil environment for relaxation. Guests can indulge in massage treatments or take part in chef-led cooking classes held at the hotel.

Location & Services

Helvetia&Bristol is just a 10-minute walk from Florence Santa Maria Novella and within easy reach of major attractions like Palazzo Strozzi and the Basilica of Santa Maria Novella. The hotel also provides pet-friendly services for guests traveling with small pets.

“The hotel stands out for its meticulous Italian craftsmanship, seen clearly in the room furnishings, and for being home to Florence's largest luxury spa located in the historic center. Chef Iginio Massari's pastries add a distinctive touch to the complimentary breakfast, reflecting the commitment to quality that extends throughout the hotel. It's a particularly fine choice for those who value both historical charm and modern luxury.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
"Cozy" Single Room
2 persons
165 sq. feet 
1 Single bed
Shower
Coffee machine
Family Room
2 persons
410 sq. feet 
2 Single beds
Shower
Coffee machine
Triple Room
2 persons
410 sq. feet 
1 Double bed
Shower
Coffee machine
Deluxe Helvetia
2 persons
230 sq. feet 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • In-room computer
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Helvetia&Bristol Firenze - Starhotels Collezione boasts diverse dining venues that intertwine tradition and innovation. Experience the rich flavors of Italy and international dishes in welcoming atmospheres that celebrate local ingredients and culinary artistry.
Helvetia&Bristol Firenze - Starhotels Collezione Restaurant photo The kitchen
Helvetia&Bristol Firenze - Starhotels Collezione Restaurant photo The Blue Bar
Helvetia&Bristol Firenze - Starhotels Collezione Restaurant photo The restaurant

BRISTOL WINTER GARDEN

Italian, International
Ambiance
Family-friendly, Traditional
Key Offerings
Savor a menu inspired by regional tradition, highlighting local producers and seasonal ingredients. Dine amidst a tranquil garden setting, perfect for relaxed family meals.
Reservation
Recommended
Daily from 12:30 to 22:30

Cibrèo Ristorante & Cocktail Bar

Italian
Ambiance
Family-friendly, Traditional, Modern, Romantic
Key Offerings
Delight in an original menu inspired by seasonal ingredients, crafted within spaces designed by Massimo Adario. An intimate setting perfect for romantic dinners and gatherings with loved ones.
Reservation
Recommended
Tuesday to Saturday from 12:30 to 01:00

Cibrèo Caffè

Italian, International
Ambiance
Traditional
Key Offerings
Start the day with Iginio Massari's breakfast delights, including freshly filled brioche and aromatic pastries. This cozy café serves breakfast, lunch, and dinner, making it a perfect spot for all-day dining.
Reservation
Not needed
Daily from 07:00 to 22:30

Location

Via Dei Pescioni 2, Florence, Italy, 50123
Map view
Via Dei Pescioni 2, Florence, Italy, 50123
Nearby
Bridge
Ponte Vecchio
1500 ft
Square
Piazza del Duomo
1800 ft
Square
Piazza della Signoria
1800 ft
Museum
Palazzo Vecchio
1800 ft
Landmark
Campanile di Giotto
1300 ft
Church
Basilica of Santa Maria Novella
1300 ft
Museum
Strozzi Palace
600 ft
Museum
Riccardi Medici Palace
2000 ft
Square
Piazza della Repubblica
600 ft
Church
Battistero di San Giovanni
1100 ft
Church
Church and Museum of Orsanmichele
1200 ft
Museum
Medici Chapel
1800 ft
Piazza della Signoria
Loggia dei Lanzi
1800 ft
Restaurants
Obica Mozzarella Bar
500 ft
Via Dei Tornabuoni 16 Tornabuoni
Hard Rock Cafe
600 ft
Via De' Brunelleschi 1 Piazza della Repubblica
Bristol Winter Garden
300 ft
Via De' Pescioni 2
Restaurante Il Latini
1100 ft
Via Dei Palchetti 6/r
La Bottega di Rosa
400 ft
Via Dei Vecchietti 6
Ristorante Cinese China Town
400 ft
Via Dei Vecchietti 6/R
Strozzi Caffe Colle Bereto Winery
200 ft
Palazzo Strozzi
Buca Lapi
700 ft
1-r Via del Trebbio
Pine&Apple
500 ft
Via Dei Vecchietti 6
Explore Florence
Experience Florence
Top Attractions
Activities
Dining
Entertainment
Gallerie Degli Uffizi
Gallerie Degli Uffizi
8-minute walk
Renowned art museum featuring masterpieces by Michelangelo and Da Vinci. Guided tours available for deeper insights.
Ponte Vecchio
Ponte Vecchio
6-minute walk
Historic bridge lined with jewelry shops, offering stunning views of the Arno River. Ideal for photography and leisurely strolls.
Cathedral of Santa Maria del Fiore
Cathedral of Santa Maria del Fiore
8-minute walk
Florence's iconic cathedral boasts a magnificent dome. Climb to the top for panoramic city views. Don't miss its stunning façade.
Pitti Palace
Pitti Palace
11-minute walk
Former royal residence featuring exquisite gardens, museums, and art collections. Perfect for art lovers and history enthusiasts.
Bike Tour of Florence
12-minute walk
Guided biking tours available, exploring historic Florence. Rentals nearby make it easy for a fun and active day out.
Wellness at The Spa
5-minute walk
Relaxation and wellness treatments available at nearby spa. Bookable services include massages and facials for rejuvenation.
Mercato Centrale
Mercato Centrale
10-minute walk
A vibrant market with local foods and crafts. Experience Florence's culinary culture and participate in cooking classes.
Restaurante Il Latini
Restaurante Il Latini
4-minute walk
Traditional Tuscan restaurant known for its hearty meals and family-style dining. Reservations recommended for busy evenings.
Hard Rock Cafe
Hard Rock Cafe
2-minute walk
Casual eatery serving American classics. Popular for rock memorabilia and a lively atmosphere. Great for families and groups.
Procacci
2-minute walk
Charming spot famous for its truffle sandwiches. Ideal for a quick bite with local flavors. Casual dining experience.
Teatro della Pergola
15-minute walk
Historic theater featuring plays, concerts, and performances. Check schedule for shows; a cultural night out for all ages.
Florence Jazz Club
15-minute walk
Live jazz music in an intimate setting. Perfect for a laid-back night out. Ideal for music lovers seeking a vibrant atmosphere.

Getting around
City Centre
Florence4 min  ·  1000 ft
Airports
Peretola Airport (FLR)11 min  ·  4.2 mi
Pisa International Airport - Galileo Galilei (PSA)122 min  ·  50.5 mi
Train
Florence Santa Maria Novella Railway Station9 min  ·  2300 ft
Bus
Bus stop2 min  ·  400 ft

Reviews and Ratings

Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
8.0
Location
9.8
Service
9.2
Dining
7.6
Guest reviews
6.4/10
based on 5 reviews
4.5/5 based on 336 reviews
9.3
9.3/10 based on 780 reviews
#62 of 417 hotels in Florence based on Tripadvisor
Martin
United Kingdom, February  2025
7.2/10

I had a good stay at Helvetia & Bristol Firenze. The hotel is centrally located, making it easy to explore Florence's delights. The service was incredibly attentive, which I truly appreciated. However, I found the air conditioning insufficiently cool during warmer days, and the lack of a shower curtain in the bathroom was a bit inconvenient. Overall, it was a nice experience I would gladly repeat. 😊

Rooms
8.0
My room was spacious, opulently decorated with a chandelier and marble bathroom. It felt luxurious and very comfortable, but the air conditioning could have been better.
Service
10.0
The staff, including reception and the concierge, provided excellent service. They made helpful recommendations and took care of my needs promptly.
Location
10.0
The hotel's location was perfect, less than a five-minute walk to the Duomo and main piazza, making sightseeing very convenient.
Dining
7.0
Breakfast had a good selection, but I was slightly disappointed that the hot dishes were not freshly prepared as I expected for a hotel of this caliber.
Facilities
9.0
The hotel offered excellent amenities, including room service and a beautiful spa that I loved visiting, although I didn't try the food.
John
United Kingdom, January  2025
6.8/10

My stay at Helvetia&Bristol Firenze was good, thanks to the excellent service and prime location. The rooms were comfortably appointed with lovely details, although I did encounter a slight issue with cigarette smoke in the mornings. The lobby was a welcoming retreat after a day of exploring the city. Overall, I would recommend this hotel, especially for its proximity to key attractions in Florence! 😊

Rooms
9.0
The rooms were spacious and beautifully decorated, creating a luxurious ambiance during my stay. I particularly appreciated the cleanliness and comfort, with crisp linens and fluffy towels. However, I did notice a lingering smell of cigarette smoke in the mornings, which was a bit off-putting.
Service
10.0
The staff went above and beyond to ensure that my experience was enjoyable. The concierge was knowledgeable and very helpful, arranging everything I needed smoothly. Their friendliness made a significant difference in my stay!
Location
10.0
The location of the hotel was fantastic, right in the heart of Florence, making it easy to explore major attractions and enjoy shopping. I found it convenient to return to the hotel during shopping trips to drop off my bags.
Dining
7.0
While the overall dining experience was decent, I found the breakfast buffet quite expensive at 40 Euros each, with limited options. I recommend trying local cafes nearby for a more enjoyable breakfast experience.
Facilities
8.0
The hotel offered a range of amenities, including a lovely lobby and a cozy bar. Although the main restaurant was closed for a couple of nights, the smaller bar provided a nice alternative. I didn't utilize the spa, but it looked inviting.
Tom
United Kingdom, December  2024
7.4/10

My stay at Helvetia & Bristol was a mixed experience. The location was absolutely stellar, just a short walk to the Duomo and Ponte Vecchio, which I loved. but on the downside, I encountered some serious issues with my room. The check-in experience was quite disappointing, marked by a surprise downgrade that overshadowed what could have been a special occasion. However, the staff were friendly and the breakfast was a good start to the day.

Rooms
5.0
I was given a room that felt dated, even unwelcoming, with poor bathroom facilities that were not up to par. The lack of a shower curtain made it challenging to avoid messes.
Service
6.0
I must commend the staff for their friendliness. but I'd hoped for better management in honoring my reservation, especially with such a history of loyalty to the hotel.
Location
9.0
The hotel's location was perfect for sightseeing and shopping, so I appreciated the easy access to major attractions. it added a certain charm to my visit.
Dining
8.0
Breakfast was a highlight, featuring fresh local produce and a nice variety. it was the kind of spread that starts your day off right.
Facilities
7.0
While the facilities were decent, I found the room pricing a bit extreme, especially for the mini bar, which charged 15 EUR for a small beer. that felt quite excessive.
Reese
United Kingdom, December  2024
5.6/10

My stay at Helvetia&Bristol Firenze was a mix of luxury and some minor inconveniences. The striking Florentine design and the hotel's location near iconic landmarks were highlights. The perfect service from the staff, particularly during breakfast, added to the experience. However, the air conditioning in my room was not up to par, which affected my comfort during warmer nights.

Rooms
9.0
My room was beautifully laid out and spacious. it felt cozy and welcoming, especially with the thoughtful touches like the slippers and 'buona notte' pillow placed out during turn-down service.
Service
10.0
The level of service was really good. the staff consistently went above and beyond, and the concierge was particularly helpful in guiding me around the city.
Location
10.0
The hotel's location was perfect for sightseeing. within a short walking distance to major attractions like the Duomo and the Ponte Vecchio, making my explorations effortless.
Dining
8.0
Breakfast was a good experience with an array of fresh pastries, meats, and a mimosa bar. though I found the nightly live entertainment at the hotel restaurant a bit too overwhelming during dinner.
Facilities
7.0
The hotel offered numerous facilities, but I did find the air conditioning to be inadequate, which dampened my overall comfort at times.
Oliver
United Kingdom, November  2024
5.4/10

My stay at Helvetia&Bristol Firenze was a good experience overall. The hotel's decor and ambiance perfectly captured the historic elegance of Florence. However, there were a couple of hiccups, mainly the noise from live music during the late hours that disturbed my sleep. Still, the convenient location, just a stone's throw away from key attractions, made it worth it.

Rooms
9.0
I found my room to be spacious and luxuriously appointed, although the wallpaper was a bit much for my taste. The beds were super comfortable, and I appreciated the attention to small details like night pillows and chocolates.
Service
10.0
The staff were friendly and truly committed to making my stay enjoyable. I particularly appreciated the concierge service which helped me navigate the city and made wonderful recommendations for dining and day trips.
Location
10.0
The location was absolutely perfect, just moments away from the bustling area around Palazzo Strozzi and Piazza della Repubblica. It felt both central and slightly tucked away from the noise, allowing for peaceful evenings.
Dining
8.0
While the breakfast offered a fantastic variety of fresh, local products, I felt the dining options within the hotel could be improved, especially for lunch and dinner. I enjoyed eating outside at nearby cafes, which was a nice alternative.
Facilities
9.0
The facilities were great with services like room service and a spa that I found particularly inviting, though I didn't have the chance to indulge in them during my stay.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby (reservation might be needed) at EUR 60 per day.
Internet
is available in for free.
Breakfast
A continental breakfast is served and charges are applicable. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian
Year renovated:
2007
Number of floors:
5
Number of rooms:
67
Former name
helvetia & bristol firenze – starhotels collezione
FAQs
About Helvetia&Bristol Firenze - Starhotels Collezione
What are the check-in and check-out times for Helvetia&Bristol Firenze - Starhotels Collezione?
Check-in is at 15:00 and check-out is by 12:00.
How far is Helvetia&Bristol Firenze - Starhotels Collezione from the Duomo?
The hotel is just 0.5 km from the Duomo.
Is there parking available at Helvetia&Bristol Firenze - Starhotels Collezione?
Private parking is available nearby for 60 EUR per day, and reservation is needed.
What dining options are available at Helvetia&Bristol Firenze - Starhotels Collezione?
The hotel features the Cibrèo Ristorante & Cocktail Bar, offering traditional Italian cuisine.
What amenities can guests find in the rooms at Helvetia&Bristol Firenze - Starhotels Collezione?
Rooms include air conditioning, flat-screen satellite TV, and marble bathrooms.
What wellness facilities are offered at Helvetia&Bristol Firenze - Starhotels Collezione?
Guests can enjoy a fitness center, massage services, sauna, and spa and wellness center.
How far is Helvetia&Bristol Firenze - Starhotels Collezione from Florence Santa Maria Novella train station?
The hotel is located 0.5 km from Florence Santa Maria Novella train station.
What kind of breakfast is served at Helvetia&Bristol Firenze - Starhotels Collezione?
The breakfast buffet includes pastries by Iginio Massari for an additional charge of 40 EUR.
Which notable attractions are close to Helvetia&Bristol Firenze - Starhotels Collezione?
Nearby attractions include Palazzo Strozzi (0.3 km) and Ponte Vecchio (0.5 km).

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